Terms of Service
Last updated 12 November 2026 · الشروط والأحكام
These terms govern your use of this website and, where a separate signed agreement does not say otherwise, the marketing services provided by Stealth LLC ("Stealth", "we"). By using this site or engaging us, you accept them.
1. The provider
Stealth LLC, a Limited Liability Company registered with the Sharjah Media City Free Zone Authority (Shams), Government of Sharjah, UAE. Commercial Licence No. 2648132.01, valid until 21 August 2027. Registered office: Sharjah Media City, Sharjah, United Arab Emirates. Contact details appear in the footer of every page.
2. Services
We provide paid media buying, advertising creative production, marketing consultancy and, for local businesses, turnkey marketing set-up including brand identity, websites, booking systems and offers. The exact scope, deliverables and reporting cadence for your engagement are set out in your written proposal or service agreement, which prevails over this page if the two conflict.
3. Fees, taxes and invoicing
- Fees are quoted in writing in US Dollars (USD) or UAE Dirhams (AED) before any work begins and are exclusive of advertising spend.
- Quoted fees are exclusive of VAT unless stated otherwise. Where UAE VAT applies it is charged at the standard rate and shown separately on the invoice, together with our Tax Registration Number where we are registered.
- Where a fee includes a percentage of advertising spend, the percentage, the threshold and the spend figure used are stated on the invoice and taken from the ad account’s own reporting.
- Invoices are payable within the period stated on the invoice, by bank transfer or by card and digital wallet through our payment provider, Ziina. How card payments work is set out in our Payment Policy.
- We may pause campaigns on overdue accounts after written notice.
4. Advertising spend
- Advertising spend is paid by you directly to Meta and other platforms, from ad accounts and payment methods in your name. We do not hold, resell or mark up advertising budget.
- You remain responsible for paying the platforms and for keeping a valid payment method on your ad accounts.
- We are not liable for platform account restrictions, policy rejections or ad delivery decisions made by third-party platforms, although we will work to resolve them with you.
5. Cancellation and refunds
- Engagements continue month to month after any agreed initial term. Either party may terminate on the notice period stated in the service agreement.
- On termination we pause campaigns at your instruction, hand over accounts and assets, and remove our access.
- Fees for work already performed are not refundable. Fees paid in advance for work not yet performed are refunded on a pro-rata basis.
- If a deliverable is not provided as agreed, tell us within 14 days and we will correct it or refund the corresponding fee. This does not limit your statutory rights under UAE Federal Law No. 15 of 2020 on Consumer Protection.
- The full process, timelines and method of refund are set out in our Refund & Cancellation Policy. How and when services are delivered is set out in our Service Delivery Policy.
6. Your responsibilities
- Provide accurate information about your business, products and claims, and hold the licences and approvals your advertising requires.
- Ensure content you supply does not infringe third-party rights and complies with UAE advertising, media and consumer protection rules.
- Give timely approvals. Delays in approval affect timelines and results and are not grounds for a refund.
7. Intellectual property
Creative produced specifically for you under a paid engagement transfers to you on full payment. We retain rights to our own methods, templates, internal tools and pre-existing materials. Unless you object in writing, we may describe the work in our portfolio in general terms; we will not publish your confidential figures without consent.
8. No guarantee of results
Advertising performance depends on your offer, pricing, market conditions and platform behaviour, all of which we do not control. We do not guarantee any specific return, revenue, lead volume or ranking. Any target stated in a plan is an objective we work towards, not a warranty. Beware of any agency that promises otherwise.
9. Confidentiality
Each party keeps the other's non-public business information confidential and uses it only to perform the engagement. This survives termination.
10. Liability
Nothing here excludes liability that cannot be excluded under UAE law. Subject to that, our total liability arising out of an engagement is limited to the fees you paid us in the three months preceding the event giving rise to the claim, and we are not liable for indirect or consequential loss, including lost profit.
11. Website use
The content of this website is provided for information. It is not advice on which you should act without discussing your own situation with us. We may update the site and these terms at any time; the version published here at the time you engage us applies. We encourage you to review this page and our other policies from time to time.
- Our services are offered to businesses and to individuals aged 18 or over. Anyone under 18 may not engage us or pay through this website.
- You must not use this website to send unlawful, misleading or harmful content, to attempt unauthorised access, or to interfere with its operation.
- We do not deal with, or provide any services to, persons or countries subject to sanctions administered by the UAE, the United Nations or the US Office of Foreign Assets Control (OFAC), in accordance with UAE law.
12. Governing law
The United Arab Emirates is our country of domicile. These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Sharjah, and the courts of Sharjah have jurisdiction, without prejudice to the free zone regulations of Sharjah Media City.
13. Complaints
Write to info@stealthae.com with your name, company and a short description of the issue. We acknowledge every complaint within two business days and aim to resolve it within ten business days. If we need longer, we will tell you why and when to expect an answer.
ملخص بالعربية: تقدّم شركة ستيلث ذ م م خدمات التسويق الرقمي وشراء الوسائط الإعلانية وإنتاج المحتوى الإعلاني. تُحدَّد الأتعاب كتابةً بالدرهم الإماراتي قبل بدء العمل ولا تشمل ميزانية الإعلانات، وتُضاف ضريبة القيمة المضافة عند انطباقها. الميزانية الإعلانية التي يحوّلها العميل تبقى ملكاً له، ويُعاد الرصيد غير المستخدم عند انتهاء التعاقد. لا نضمن نتائج محددة للحملات الإعلانية. تخضع هذه الشروط لقوانين دولة الإمارات العربية المتحدة، ولا تخلّ بحقوق المستهلك المقررة بموجب القانون الاتحادي رقم (١٥) لسنة ٢٠٢٠ في شأن حماية المستهلك.